Secure Messaging

We provide a secure messaging platform for providers and patients to communicate with each other. We are certified as a 2015 Stage 3 modular EMR that supports Secure Messaging facility.

  • Ask questions and get non-emergency advice
  • Request prescription re-fills
  • Request appointments and referrals
  • Discuss your recent test or procedures

Secure Chat and Broadcast

Secure chat with patients including secure broadcasting and response management. It provides easy one-click communication wherever you are and engage patients, send attachments, and answer questions with our two-way texting.

We provide the most secure chat platform.

  • HIPAA Compliant implementation
  • Deployed on AWS secure cloud
  • Keeping communications fully encrypted meeting stringent security policies
  • Multi-factor authentication

We provide both automated and ad-hoc (targeted on-demand) patient engagement activities with secure messaging and chat.

Custom Communications & Surveys

According to NIH, patient satisfaction surveys are effective tools as meaningful and essential sources of information for identifying gaps and developing an effective action plan for quality improvement in healthcare organizations.

Our automated HIPAA secure survey service allows you to stay current on your patient feedback. Using our tools, you can create patient satisfaction surveys customized to measure patient experience. We use multiple channels such as text messages, email, smartphone apps and Health Companion portal to capture feedback. We also provide easy to use dashboards to analyze patient response.

Patient Engagement Statistics

We have built-in automated statistical analysis to get powerful insights in real time. Our charts and graphs provide easy-to-follow insights into your patient engagement activities.

Ready to Explore Further?

We stand ready to help with our solutions and services.

ONC CERTIFIED HIT is a registered trademark of HHS.

Disclaimer:  This Health IT Module is 2015 Edition compliant and has been certified by an ONC-ACB in accordance with the applicable certification criteria adopted by the Secretary of Health and Human Services. This certification does not represent an endorsement by the U.S. Department of Health and Human Services.

Health Companion
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